By-Name List

By-Name List

A By-name list is a dynamic dataset with detailed information on every individual and family experiencing homelessness. The list serves to assess and prioritize individuals for housing and other services. The data is typically gathered by Registry Weeks, a process that involves coordinated outreach efforts, during which volunteers, service providers, and public officials identify and interview people experiencing homelessness. This outreach often includes connecting individuals to case managers and relevant support services (OECD, 2025). 

This method was created and developed by Community Solutions. By-Name Data enables key stakeholders to understand the specific needs of each person experiencing homelessness in a community and to connect them more effectively to appropriate resources. Additionally, the data can be aggregated to provide high-level insights, such as tracking changes in homelessness over time and analyzing demographic trends to inform programs and policies.

While other information management systems tools, such as direct surveys with homeless individuals and information from service providers, can also be used to build By-Name Lists, Registry Weeks remains the most commonly used approach.

A By-name list allows communities to identify, assess, and prioritize people for housing and tailored support.

Registry Weeks and the Creation of By-Name Lists

Registry Weeks are usually conducted over the span of one week but may be extended to two weeks when covering a larger area, aiming to create a comprehensive, real-time picture of homelessness in a community by collecting individual-level data and connecting people to housing and support services.

Some preparation steps include:

  • Identify a lead organization to coordinate the logistics of Registry Week.
  • Standardize the assessment tool with a community-wide set of questions that facilitates collecting demographic information about everybody experiencing homelessness by name. Clients must be told about the process and sign consent forms to provide their data.
  • Establish a secure system to store data and ensure that all agencies working with the By-Name List have appropriate access/permissions. 
  • Coordinate with key stakeholders to map the area and involve community members, such as workers from all sectors and individuals with lived experience. 

During Registry Week, volunteers, service providers, and public officials work together to engage people experiencing homelessness, collect detailed personal data, and link them to needed services. After completing training, survey teams head out for three consecutive early mornings to visit assigned public areas and carry out assessment surveys with individuals living on the streets. Families and individuals staying in temporary or crisis accommodations (like shelters) or living in vehicles should also be invited to take part in the survey process. 

The resulting system, a By-Name List, is designed to be regularly updated, allowing for continuous monitoring of each person’s situation and the delivery of tailored support through assigned case managers. After collecting the information, it is essential to compile it into one list, eliminating duplicate records and cleaning up entry errors to guarantee data accuracy and quality.

The By-Name Lists can be analyzed to examine the demographic composition of the population experiencing homelessness, as well as health information, homelessness history, and other socioeconomic indicators. These reports should be used by stakeholders to determine additional funding, housing, and service provision needs.

When choosing to implement a Registry Week, the primary goal should be “to prevent or reduce [people’s] duration of homelessness and minimize re-entry into the homelessness system.” This approach aims to improve response effectiveness by enabling a deeper understanding of individuals’ needs, as it provides an “objective and actionable assessment of the problem as directly informed by people requiring housing” (Mercy Foundation, 2017).

The By-name List moves beyond traditional street enumeration by capturing a broader picture of homelessness in the community. Rather than relying solely on outreach to individuals in public spaces, data collection is extended through partnerships with a range of service providers and screening locations. Therefore, this methodology has the potential to enumerate individuals experiencing hidden homelessness and ensure they are connected to coordinated support and housing opportunities.

Additionally, the data collected during Registry Week contributes to building and maintaining By-name lists, allowing for ongoing tracking of the size, makeup, and patterns within the homeless population. These lists help communities allocate resources more effectively, evaluate the impact of system changes, and determine whether their efforts are reducing homelessness over time by monitoring inflow, active homelessness, and outflow (Community Solutions). Communities use a scorecard to advance the quality, reliability, and completness of the data. 

By-name Lists are also typically paired with a Housing Resource Inventory, a complete record of all housing resources that are allocated through the process. This integration helps ensure that available housing is matched efficiently to individuals based on need and priority. A case-conferencing group is also established to review the BNL, identify new inflow (people new to the BNL), prioritise who will be matched to what housing resource, and identify next steps based on the data. 

Given the nature of the method, once trainings, surveys, and data analysis are complete, the findings must be shared with the community. After removing all identifiable elements from the data, a report should be presented to key stakeholders to foster a better understanding of the scope and characteristics of homelessness in the area; this is typically done through a “Community Briefing” (Mercy Foundation, 2017).

By-Name Lists present multiple challenges at technical and organizational levels. First, it requires an infrastructure to ensure data consistency across services, which also correlates with budget requirements and a staff trained to implement the method (OECD, 2025).

Another important difficulty is to ensure privacy and data protection, since the data collective is highly sensitive and detailed. The recommendation is to anonymize or replace personal information with a “unique identifier,” but “safety concerns become even more critical in cases involving individuals fleeing violence, such as gender-based violence, abusive relationships or human trafficking” (OECD, 2025, p. 21).

A key limitation of the By-Name List is that it excludes individuals who are not currently engaging with service providers, as well as those who choose not to be registered. As a result, while it offers a detailed picture of people actively connected to services, it should not be viewed as a complete or definitive account of the real-time state of homelessness in a community (Homeward Trust Edmonton). 

Data Gathering: What to Keep in Mind

  • Contact organizations that offer homelesss and housing services in each precinct of the geographic area to gather detailed information on where people are actually sleeping. This will help determine how many teams are needed in each location. 
  • Train workers and volunteers to apply the survey and later enter data into the consolidated system.
  • Assemble survey team kits to facilitate operations in the field, including elements like incentives, detailed maps, a contact list for team members along with a number for troubleshooting and scheduled check-ins, and a sufficient number of each type of assessment survey, tailored to the expected needs of the designated survey area based on prior planning.

By-Name Lists in the Functional Zero

  • Built for Zero” seeks to use real-time data to reduce homelessness, developing By-Name Lists. In Australia, it is known as “Advance to Zero.”
  • This framework does not eliminate homelessness but aims to keep it at manageable, resolvable levels through coordinated, data-driven systems. The key goal is to reach the “Functional zero,” not a literal zero, but a level where homelessness is rare, brief, and does not exceed the local system’s ability to house people.
  • A limitation, however, is that individuals who do not continue to engage with services may fall off the By-name list, making them invisible to the data and the response system and affecting the accuracy of the data and the ability to reach everyone in need.

Snapshots from Global Practices

Registry or “Connections” Weeks to End Homelessnes

Registry Weeks in Australia are community-driven efforts to identify people experiencing homelessness by name, assess their needs using tools like the VI-SPDAT, and prioritize them for housing and support. Initiated by Micah Projects and supported by the Mercy Foundation and the Australian Alliance to End Homelessness, Registry Weeks shifts homelessness responses to actionable data. Local campaigns like “500 Lives 500 Homes” and “50 Lives 50 Homes” evidence its impact on reducing street homelessness through collaboration, coordination, and a focus on permanent housing outcomes.

This methodology has been applied across Australia, including in major cities like Brisbane, Melbourne, Hobart, Sydney, and Perth. The approach has also been adopted by regional towns and suburban communities.

By-Name Lists (BNL) in Canada

The country complements the By-Name List with Street Counts to better understand the scale of the problem.

The Province of Ontario requests its cities to prepare By-Name Lists. As part of the Homelessness Prevention Program, managers must maintain a real-time, detailed list of individuals experiencing homelessness in their area. The By-Name List helps connect people to needed services, coordinate care, and track progress in reducing homelessness. All service managers were required to implement the new guidelines by April 2023.

In Edmonton, the By-Name List is maintained through the efforts of over 65 screening locations and partners, documenting individuals experiencing homelessness who have accessed services and been referred for housing support. The data, collected through the Efforts to Outcomes (ETO) system, is regularly updated to reflect inflow and outflow within the homeless-serving system, offering a near real-time snapshot of homelessness in the city.

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